IT Infrastructure & Cybersecurity

Michael Herrera

Lead AI Server Technician // Cybersecurity Management

Building secure infrastructure at scale โ€” from NVIDIA NVL GBL AI servers to web applications. 3+ years in high throughput technical operations, with a passion for engineering solutions that save time and money.

michael@portfolio:~

Profile

About Me

Michael Herrera
3+ Years Experience
$15K Cost Saved / Rack
40% Throughput Gain

I'm a motivated IT Infrastructure Specialist and Cybersecurity Management graduate from Northwood University, currently working as a Lead AI Server Technician at SMS InfoComm, deploying NVIDIA NVL GBL AI servers for Dell.

As a former competitive Esports player and team leader, I bring strategic thinking and communication skills forged under pressure. I combine my hands on server experience with a growing foundation in web development bridging the gap between secure infrastructure and user-facing applications.

Based in Dallas, TX. Open to opportunities in IT infrastructure, cybersecurity, or web development.

Work History

Experience

Lead AI Server Technician โญ Acting Team Lead Oct 2025 โ€“ Present
SMS InfoComm Corporation Dallas, TX
  • Orchestrate technical validation and deployment of NVIDIA NVL GBL AI servers precision rack-and-stack, high density cabling, and thermal/liquid cooling inspections.
  • Engineered Bash scripts automating hardware component validation, increasing team testing throughput by 40%.
  • Conducted RCA on network failures; developed SOP preventing unnecessary BF3 SmartNIC replacements saving approx. $15,000 per rack in hardware costs.
  • Coordinate cross functional incident response with Dell, Wistron, and NVIDIA engineers to resolve critical zero day integration issues.
  • Manage 40+ daily technical escalations via ServiceMe; deliver data driven diagnostic reports to the Operations Manager.
  • Help train and mentor new technicians while staying hands on in technical work and troubleshooting.

Tech Stack

Expertise

๐Ÿ–ฅ๏ธ
AI & Server Infrastructure
NVIDIA NVL-GBL HGX/NVLink InfiniBand iDRAC/IPMI Redfish NVMe/NIC Liquid Cooling GPU Topology
๐Ÿง
Systems Administration
Linux (RHEL/Ubuntu) Windows Server AD/GPO Bash Scripting PowerShell Asset Tracking
๐ŸŒ
Networking
TCP/IP VLANs Cisco IOS Wireshark DHCP/ACL SSH
โ˜๏ธ
Cloud & Development
Azure VMs Python SQL HTML/CSS ReactJS Git JavaScript
Linux
HTML/CSS
ReactJS
JavaScript
SQL
Bash
Python
Azure

Credentials

Education & Certifications

B.S. Cybersecurity Management
Northwood University Midland, MI
Graduated December 2025
A.S. Computer Science
Richland College โ€” Dallas, TX
Completed March 2021
๐Ÿ…
Google IT Support Professional
โœ“ Earned
๐Ÿ…
IT Professional Certificate
โœ“ Earned
โณ
CompTIA A+
In Progress

Get In Touch

Let's Connect

Open to New Opportunities

Whether you have a role in IT infrastructure, cybersecurity, or web development or just want to talk tech my inbox is always open.

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